edm factoryRe-engineering the EMS Partnership

EDM has been solving its customers’ engineering and manufacturing challenges for more than three decades. Our approach is simple. Unlike many regional electronics manufacturing services (EMS) providers who focus predominately on manufacturing solutions, we’ve invested in both engineering expertise and assembly resources. As a result, we are able to integrate seamlessly with our customers’ product development during the design phase, filling gaps in their teams and/or making DFX recommendations. With existing production or legacy products, we’ve been able to offer unique custom automation or redesign recommendations to address customer cost, obsolescence or market competitiveness challenges, as well. 

We embrace the vision of our founder, Robert Roberts, who wanted to create a different kind of EMS company; one that truly cares about its customers and employees and operates on principles that drive the way we do business and treat each other.

We are proud to continue to operate under these guiding principles:

principles

  • Commitment to customers
  • Innovative Solutions
  • Long-Term Relationships
  • Quality that meets the customer’s objectives
  • Integrity
  • Trust
  • Giving back to our community

Today we are a 100% employee-owned company. Data has shown that employee-owned companies are more accountable to their customers, work faster and leaner, and have happier employers who serve customers in a better, smarter way than their competitors. Our track record of customer retention confirms that!

EDM has grown steadily since 1990. We maintain a strong financial position that allows us to provide the best possible terms to customers; have material stocking programs and finished goods Kanbans to support changing customer needs; and invest in equipment and people. Our track record ensures that customers can trust that we have the resources to stand behind our commitments, the ingenuity to provide cost competitive, superior quality solutions, and the supply chain expertise to minimize their risk.

 

What Our Customers Are Saying
  • They do their due diligence and homework up front. They provide excellent engineering resources and support that many companies do not provide.
  • “All the components were placed properly, fully tested by EDM. It’s one of the items we don’t really have to think about too much."
  • They poured everything they had into it and delivered us product way short of the required lead time.
  • If EDM says a product will be here on a certain day, it will be here on that day or earlier. Never later.
  • I love that they can give me an up-to-date and accurate print out and review of all of our open orders.
  • They are methodical with knowing what they’re getting into and when they go into production they make sure it’s set up right.
  • It’s one of the vendors I don’t have issues working with.
  • They have the ability to produce test fixtures, so we don’t have to develop that for ourselves. Our other suppliers need us to do that for them which adds more time and cost to me.
  • They’re low impact on my team. I don’t need to spend a lot of time supporting the manufacturing.
  • We appreciate EDM’s honesty upfront that tells us that yes or no we can make this happen.
  • They’re good with sourcing hard to find items that we have struggled with in the past.
  • It’s like working with someone in our own company.
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