A Shared Commitment to Quality

At EDM, quality isn’t an abstract concept. As an ESOP, our employee-owners are regularly briefed on the impact quality and efficiency has on their bottom line. So, when it comes to quality, they think like a boss. Good quality keeps customers, grows business and ensures on-time deliveries. 

Our Quality Management System (QMS) is registered to ISO 9001. We are audited annually by Advantage International Registrar, Inc. View our certificate here. At the PCB assembly level, our staff is trained in IPC-A-610 workmanship standards. The bulk of our PCBA production is IPC Class 2. We also support IPC Class 3 and specialized customer requirements.

Our business was built on the commitment to provide high-quality products to meet our customers’ needs. As a result, our QMS integrates every process. This begins with the initial quote on your job and continues to final delivery. Teams of in-house auditors, representing all departments, regularly review our processes in order to evaluate our performance and identify opportunities for continuous improvement. 

 

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What Our Customers Are Saying
  • They do their due diligence and homework up front. They provide excellent engineering resources and support that many companies do not provide.
  • “All the components were placed properly, fully tested by EDM. It’s one of the items we don’t really have to think about too much."
  • They poured everything they had into it and delivered us product way short of the required lead time.
  • If EDM says a product will be here on a certain day, it will be here on that day or earlier. Never later.
  • I love that they can give me an up-to-date and accurate print out and review of all of our open orders.
  • They are methodical with knowing what they’re getting into and when they go into production they make sure it’s set up right.
  • It’s one of the vendors I don’t have issues working with.
  • They have the ability to produce test fixtures, so we don’t have to develop that for ourselves. Our other suppliers need us to do that for them which adds more time and cost to me.
  • They’re low impact on my team. I don’t need to spend a lot of time supporting the manufacturing.
  • We appreciate EDM’s honesty upfront that tells us that yes or no we can make this happen.
  • They’re good with sourcing hard to find items that we have struggled with in the past.
  • It’s like working with someone in our own company.
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